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Valtinsu Service

Exceptional Service, Peace of Mind

At Valtinsu, we are committed not only to providing affordable vehicles for families worldwide but also to offering comprehensive and reliable after-sales services.

No matter where you are, our service network ensures swift responses, keeping your Valtinsu vehicle in optimal condition.


Our Service Commitment

1. Professional After-Sales Support

Valtinsu boasts a highly trained global after-sales team, always ready to provide technical support and product maintenance.

Whether it’s simple troubleshooting or complex vehicle repair, we offer prompt and professional solutions tailored to your needs.

2. Parts Air Freight Support

Need replacement parts?

We provide efficient air freight services for parts to customers worldwide.

Regardless of your country or region, we can quickly arrange for genuine replacement parts to be shipped directly to you, ensuring your vehicle is back up and running in no time.

3. Installation Videos & Remote Guidance

To make it easy for you to maintain and install Valtinsu products, we offer detailed installation and maintenance video tutorials for every model.

These videos enable you to easily follow step-by-step instructions for installation and routine care.
Additionally, if you encounter any issues during installation or use, our technical team is available for remote video guidance, offering personalized support to help you resolve problems quickly and efficiently.

4. On-Site Installation by Engineers

For bulk orders, Valtinsu provides an on-site installation service by our expert engineers.

Our professional team will visit your location to handle the installation, calibration, and maintenance of your vehicles, ensuring that every unit is in perfect working condition.

This service is available for orders that meet specific volume requirements—please contact our customer service team for more details.


Why Choose Valtinsu Service?

  • Global Coverage: No matter where you are, our service network will respond swiftly to ensure your issue is resolved promptly.
  • Fast Response: From parts air freight to remote guidance, our service commitment is to respond quickly, minimizing your downtime.
  • Expert Team: Our after-sales team is composed of experienced engineers, ensuring you receive professional and reliable technical support.
  • Custom Services: We offer flexible service solutions tailored to meet the diverse after-sales needs of our customers.

How to Contact Us?

If you encounter any issues with your vehicle or have after-sales service needs, you can reach us in the following ways:

  • Online Support: Online customer service on weekdays to quickly answer questions.
  • Hotline: WhatsApp:+ (86) 15161119385
  • Email Support: Send your inquiries to management@valtinsu.com , and we will respond within 24 hours.

Valtinsu Service is not just a guarantee for your vehicle; it’s our promise to ensure peace of mind during your travels.

Whenever and wherever you need us, we are here to serve, ensuring every journey is safe and smooth.

Valtinsu—Making travel worry-free, with service always by your side.

VALTINSU

Valtinsu is a Chinese manufacturer of electric bike, electric scooter, dirty bike, child scooter and ATV, providing comprehensive and systematic services.

QUICK INFO

Monday-Friday: 9am to 5pm; Satuday: 10am to 2pm
Hengfu Road, Hengshanqiao, Wujin District,Changzhou City, Jiangsu Province, China
+ (86) 15161119385
management@valtinsu.com

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